Last Updated: September 13, 2026
True North Immigration Professional Corporation, operating as True North Akrami Immigration (“True North Immigration,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, safeguard, retain, and otherwise handle personal information when you visit or use inadmissibletocanada.com (the “Website”), contact us, request a consultation, submit an inquiry, or otherwise communicate with us through the Website.
By using the Website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
True North Immigration Professional Corporation
Operating as True North Akrami Immigration
1440 Hurontario St
Mississauga, ON L5G 3H4
Canada
Telephone: +1 (289) 779-1713
Email: Info@inadmissibletocanada.com
True North Immigration is responsible for personal information under its control and has designated a person responsible for privacy-related matters.
For questions, requests, or concerns regarding your personal information or this Privacy Policy, please contact us using the information above.
2. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through our Website and through communications initiated through or in connection with the Website.
It applies to information you provide when, for example, you:
- visit our Website;
- contact us by email or telephone;
- request information about our services;
- request or inquire about a consultation;
- submit information through a Website form when such forms are available;
- communicate with us regarding an immigration matter; or
- otherwise voluntarily provide personal information to us.
This Privacy Policy does not necessarily describe every privacy practice that may apply to information collected through other channels or in connection with a formal client relationship. Additional notices, agreements, or professional obligations may apply where appropriate.
3. What Personal Information We May Collect
The information we collect depends on how you interact with us and what you choose to provide.
This may include:
Contact information
- Full name
- Email address
- Telephone or mobile number
- Mailing or residential address
- Other contact information you voluntarily provide
Immigration-related information
When you voluntarily provide information to help us understand your circumstances, this may include:
- Immigration status
- Immigration history
- Visa, permit, or application information
- Information regarding previous applications or immigration proceedings
- Information concerning inadmissibility issues
- Information concerning criminal charges, convictions, or other legal circumstances
- Information concerning previous interactions with Canadian immigration authorities
- Information contained in documents you voluntarily provide
- Other information relevant to an immigration inquiry or potential matter
Other information you provide
We may also collect information contained in communications, inquiries, consultation requests, documents, or other materials that you voluntarily send to us.
Please do not submit personal information that is not reasonably necessary for your inquiry.
Where sensitive personal information is required, we may provide additional instructions regarding how that information should be securely provided.
4. Sensitive Personal Information
Immigration matters may involve highly sensitive personal information.
For example, individuals may voluntarily provide information relating to criminal history, immigration history, family circumstances, identity documents, or other personal circumstances.
We recognize the sensitivity of such information and take reasonable measures appropriate to the nature and sensitivity of the information to protect it from unauthorized access, use, disclosure, loss, or alteration.
We encourage you to provide only information that is reasonably necessary for the purpose for which you are contacting us.
5. How We Collect Personal Information
We may collect personal information:
- directly from you;
- through communications you send to us;
- through inquiries or consultation requests;
- through forms made available on our Website;
- through documents or information you voluntarily provide;
- through telephone or email communications; and
- through technical information automatically generated when you use the Website.
Generally, we collect personal information directly from the individual concerned.
If we need to obtain personal information from another person or organization, we will do so only where appropriate and permitted by applicable law.
6. Why We Collect Personal Information
We may collect personal information for purposes including:
- responding to your inquiry;
- responding to requests for information;
- arranging or discussing consultations;
- understanding the nature of your immigration circumstances;
- determining whether our services may be appropriate for your situation;
- communicating with you regarding a requested service or inquiry;
- providing immigration-related professional services where you become a client;
- maintaining appropriate business and client records;
- administering and improving our Website;
- maintaining Website security;
- preventing fraud, misuse, or unauthorized access;
- complying with legal, regulatory, professional, or other applicable obligations; and
- establishing, exercising, or defending legal rights.
We will not collect, use, or disclose personal information for purposes that are unrelated to the purposes identified at or before the time of collection unless permitted or required by law or you provide appropriate consent.
This approach reflects the privacy principles applicable to the collection, use, disclosure, and retention of personal information in Canada.
7. Consent
Where consent is required by applicable law, we will obtain meaningful consent for the collection, use, and disclosure of personal information.
The form of consent will depend on the circumstances and the sensitivity of the information involved.
Because immigration inquiries may involve sensitive personal information, we may request express consent where appropriate.
When requesting consent, we aim to provide information that allows you to understand:
- what information is being collected;
- why it is being collected;
- how it may be used;
- when it may be disclosed; and
- any significant consequences or risks that may reasonably arise.
You may withdraw consent where permitted by applicable law. However, withdrawing consent may affect our ability to provide certain services, respond to an inquiry, or continue a matter where the information is reasonably necessary.
Withdrawal of consent does not affect processing that has already occurred lawfully before withdrawal.
The Office of the Privacy Commissioner of Canada specifically recognizes that meaningful consent requires individuals to understand the nature, purposes, and consequences of the collection, use, or disclosure, and that sensitive information will generally require express consent.
8. Limiting Collection
We aim to collect only the personal information that is reasonably necessary for the purposes identified in this Privacy Policy or otherwise communicated to you.
You are not required to provide information that is not reasonably necessary for your particular inquiry.
However, if information necessary to respond to an inquiry or provide a requested service is not provided, we may be unable to respond fully or provide the requested service.
9. How We Use Personal Information
Personal information may be used to:
- communicate with you;
- respond to inquiries;
- evaluate requests for consultations;
- understand your circumstances;
- provide requested services;
- prepare or maintain appropriate records;
- communicate regarding an existing or potential client matter;
- operate and improve our Website;
- maintain Website functionality and security;
- investigate or prevent unauthorized activity;
- meet legal or professional obligations; and
- protect our legal rights and interests.
We will not use your personal information for a new purpose that is incompatible with the original purpose unless permitted by applicable law or appropriate consent has been obtained.
10. Disclosure of Personal Information
We do not sell or rent your personal information.
We may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy or where permitted or required by law.
Depending on the circumstances, information may be disclosed to:
- service providers that assist us with website hosting, technology, communications, security, administration, or other business functions;
- professional advisers where reasonably necessary;
- government departments, immigration authorities, courts, regulators, or law-enforcement authorities where disclosure is required or permitted by law;
- other parties where you have provided appropriate consent; or
- another party where disclosure is otherwise authorized or required by applicable law.
We seek to use appropriate safeguards and contractual or other protections when engaging third-party service providers that handle personal information on our behalf.
11. Website Forms and Consultation Requests
Our Website may provide forms or other methods through which visitors can contact us or request a consultation.
When you submit information through such a form or communication method, we may collect and retain the information you choose to provide.
Depending on the nature of your inquiry, this may include your name, contact information, and information concerning your immigration circumstances.
We use this information to respond to your request and, where applicable, discuss or provide requested services.
Please do not submit highly sensitive documents or information through a Website form unless we specifically instruct you to do so.
Where additional documents or sensitive information are required, we may provide an appropriate method for providing them.
12. Automatically Collected Technical Information
When you visit the Website, certain technical information may be automatically collected by the Website, its hosting environment, security systems, or technologies used to operate the Website.
Depending on the technologies actually operating on the Website, this may include:
- IP address;
- browser type;
- operating system;
- device information;
- pages visited;
- date and time of access;
- referring webpage; and
- other technical information necessary for website operation, security, and troubleshooting.
This information may be used to:
- operate the Website;
- maintain security;
- identify technical problems;
- prevent abuse or unauthorized activity;
- improve Website performance; and
- understand general Website usage.
We do not use automatically collected technical information for purposes unrelated to the operation, security, or improvement of our Website unless permitted by applicable law.
13. Cookies and Similar Technologies
The Website may use cookies or similar technologies that support website functionality, security, preferences, performance, or other legitimate website purposes.
The specific cookies and technologies used by the Website may change as the Website and its technical services change.
Your browser may allow you to control or disable certain cookies. However, disabling cookies may affect the operation or functionality of portions of the Website.
Where applicable law requires consent for particular cookies or tracking technologies, we will seek consent as required.
14. Third-Party Websites and Services
The Website may contain links to third-party websites or services.
Those websites are operated independently from True North Immigration and may have their own privacy policies and practices.
Once you leave our Website or interact directly with a third-party website or service, that third party’s privacy policy may apply.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
15. Security Safeguards
We take reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the personal information we hold.
These safeguards are intended to protect personal information against:
- unauthorized access;
- unauthorized disclosure;
- loss;
- theft;
- copying;
- misuse;
- modification; and
- destruction.
Access to personal information should be limited to individuals who require access for legitimate business, professional, or legal purposes.
However, no Internet transmission, electronic storage system, website, or other technology can be guaranteed to be completely secure.
The safeguards we use may change as technology, risks, and our business practices evolve.
The Office of the Privacy Commissioner of Canada states that safeguards should be appropriate to the sensitivity of the information and should protect information against loss, theft, unauthorized access, disclosure, copying, use, or modification.
16. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain appropriate records, comply with legal or professional obligations, resolve disputes, and establish or defend legal rights.
Retention periods may vary depending on:
- the nature of the information;
- the purpose for which it was collected;
- whether you become a client;
- legal or professional record-keeping requirements;
- ongoing or potential legal matters; and
- other applicable obligations.
When personal information is no longer required, we will take reasonable steps to securely destroy, erase, or anonymize it, subject to applicable legal and professional requirements.
Canadian privacy guidance emphasizes that organizations should establish retention and destruction practices and should not retain personal information longer than necessary for its identified purposes, subject to applicable legal requirements.
17. Accuracy of Personal Information
We take reasonable steps to ensure that personal information under our control is sufficiently accurate, complete, and up to date for the purposes for which it is used.
You may request correction of inaccurate or incomplete personal information, subject to applicable law.
If you become aware that information you have provided to us is inaccurate or has changed, we encourage you to contact us.
18. Your Right to Access Your Personal Information
Subject to applicable law and certain legal exceptions, you may request access to personal information we hold about you.
You may request information about:
- whether we hold personal information about you;
- the existence, use, and disclosure of that information; and
- access to the information itself.
You may also request correction of inaccurate or incomplete information.
Requests should be made in writing using the contact information provided in this Privacy Policy.
We may need to verify your identity before providing access to personal information.
The Office of the Privacy Commissioner recognizes individual access and correction as core privacy principles.
19. Withdrawing Consent
Where consent is the legal basis for the collection, use, or disclosure of your personal information, you may withdraw consent subject to legal, contractual, professional, or other reasonable restrictions.
To withdraw consent, please contact us using the contact information below.
We will explain the consequences, if any, of withdrawing consent where those consequences are reasonably foreseeable.
Withdrawal of consent may mean that we are unable to provide certain services or continue certain activities that require the information.
20. Privacy Officer and Privacy Requests
The person responsible for privacy matters at True North Immigration Professional Corporation is:
Privacy Officer
True North Immigration Professional Corporation
Operating as True North Akrami Immigration
1440 Hurontario St
Mississauga, ON L5G 3H4
Canada
Email: Info@inadmissibletocanada.com
Telephone: +1 (289) 779-1713
The Privacy Officer is responsible for overseeing the organization’s privacy policies and practices and responding to privacy-related inquiries and requests.
Canadian privacy guidance recommends that organizations identify the person or title responsible for privacy and provide clear contact information for privacy inquiries and access requests.
21. Privacy Complaints
If you have a concern or complaint regarding the collection, use, disclosure, protection, or handling of your personal information, please contact our Privacy Officer first.
We will review your concern and take reasonable steps to investigate and respond.
You may contact us at:
Email: Info@inadmissibletocanada.com
Telephone: +1 (289) 779-1713
If you are not satisfied with our response, you may have the right to make a complaint to the applicable privacy regulatory authority.
For matters subject to federal private-sector privacy legislation, information about complaints and privacy rights is available from the Office of the Privacy Commissioner of Canada.
22. Cross-Border Processing
Some service providers used to operate our Website or business systems may process or store information outside Canada.
Where personal information is transferred to or processed in another jurisdiction, it may be subject to the laws of that jurisdiction.
Where appropriate, we take reasonable steps to ensure that service providers handling personal information on our behalf provide protections appropriate to the sensitivity of the information and the circumstances.
Canadian privacy guidance recognizes that cross-border flows of personal information can affect which privacy requirements apply.
23. Children
Our Website is intended for individuals seeking information or services concerning Canadian immigration and related matters.
We do not knowingly seek to collect personal information directly from children through the Website for purposes unrelated to the services we provide.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the situation and take appropriate action.
24. Privacy Breaches
We maintain procedures intended to identify, assess, contain, and respond to privacy and security incidents involving personal information.
If a breach of security safeguards occurs, we will assess the circumstances and take the steps required by applicable law, which may include notifying affected individuals, regulators, or other parties where required.
Canadian privacy law includes obligations concerning certain breaches of security safeguards and related reporting and notification requirements.
25. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- changes to our business;
- changes to our Website;
- changes in technology;
- changes to our privacy practices;
- changes to applicable laws or regulations; or
- other operational changes.
When we update this Privacy Policy, we will change the “Last Updated” date at the beginning of the policy.
We encourage you to review this page periodically to remain informed about how we handle personal information.
26. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us.
True North Immigration Professional Corporation
Operating as True North Akrami Immigration
1440 Hurontario St
Mississauga, ON L5G 3H4
Canada
Telephone: +1 (289) 779-1713
Email: Info@inadmissibletocanada.com